7c 77's Privacy Policy

This privacy policy applies to all users of the 7c 77 platform. When you register, log in, or use any of our services on 7c 77, you are considered to have accepted the terms of this policy. To learn more about us and how we operate, you can read our About Us page.

Protecting user privacy is part of 7c 77's core responsibility. We do not disclose your information to third parties without reason, and we do not use it for any unlawful purpose. If you have any questions about anything described in this policy, please contact our support team.

1 Types and Methods of Data Collection

7c 77 may collect the following types of information from you. Your consent is obtained at each point of data collection, and we do not ask for anything beyond what is necessary.

1.1 Registration and Account Information

When opening an account, you are required to provide certain information needed to ensure safe use of the platform:

• Full name and date of birth (for age verification — the platform is for users aged 21 and above)
• Username and password
• Email address
• Mobile number
• National ID card or relevant identity document (for identity verification)

1.2 Transaction and Financial Information

Some financial information is collected during deposit and withdrawal processes. This includes bKash, Nagad, Rocket, or Upay account numbers, and relevant bank details for bank transfers. This information is used solely to ensure secure transactions and is stored in encrypted form.

1.3 Technical Information

When you use our platform, certain technical information may be collected automatically:

• IP address and device type
• Browser name and version
• Time of access to the platform and session duration
• Cookie and session data
• Pages visited and click patterns (for analytics purposes)

2 Purpose of Data Use

Collected information is used for specific, defined purposes. 7c 77 does not store any information unnecessarily and does not use it beyond the stated purposes.

• Account registration, verification, and management
• Processing deposits and withdrawals
• Fraud prevention and platform security
• Providing customer support — ensuring assistance in Bengali and English via live chat and email
• Sending information about bonuses, promotions, and rewards (with your consent)
• Improving platform functionality and user experience
• Complying with applicable laws and regulations

Information may also be needed in certain cases to fulfil the obligations outlined in our Terms and Conditions.

3 Data Storage and Security

7c 77 keeps your information secure by following industry-standard security practices. Data is transmitted using SSL (Secure Socket Layer) encryption technology, making it difficult for any third party to read.

3.1 Retention Period

Necessary information is retained while your account is active. When an account is closed, data is deleted or anonymised within a reasonable time, unless there is a legal obligation to retain it. Financial transaction records may be kept for a period as required by regulatory requirements.

3.2 Security Measures

• All sensitive data stored in encrypted form
• OTP verification for account access control
• Regular security reviews and system updates
• Monitoring system to detect unauthorised access
• Limited, need-based data access for staff

4 Sharing Data with Third Parties

7c 77 does not sell your personal information or transfer it to third parties for commercial purposes. However, limited information may be shared in certain specific circumstances:

4.1 Payment Processors

The minimum necessary information is shared with bKash, Nagad, Rocket, Upay, and the relevant financial institutions for bank transfers, in order to complete deposits and withdrawals. These third parties are governed by their own privacy policies.

4.2 Legal Obligations

Disclosure of information may be required under court orders, lawful requests from government authorities, or applicable law. In such cases, 7c 77 is obliged to comply with the law.

4.3 Technology and Service Partners

Certain technology partners may be used to operate the platform, such as server services or analytics tools. Data-privacy agreements are in place with these partners and they may not use data beyond our guidelines.

5 Cookie Policy

The 7c 77 website and app use cookies and similar tracking technologies. Cookies are small data files stored on your device that help improve the platform's functionality.

5.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure security. Disabling these may prevent the platform from working properly.
• Functionality cookies: Remember your preferences (such as language or display settings).
• Analytics cookies: Used to understand usage patterns and improve the platform.

You can manage cookies through your browser settings. However, disabling certain cookies may limit platform features.

6 User Rights

Every user registered on 7c 77 has certain rights over their own data. To exercise these rights, please contact our customer support team.

6.1 Right to Access Data

You can view your stored personal information at any time by logging into your account. For more detailed records, a request can be made to the support team.

6.2 Right to Correct Data

You have the right to request correction if there is any error in your information. For information that has already gone through identity verification, the verification process may need to be completed again.

6.3 Right to Delete Data

In certain circumstances, you may request that your data be deleted. However, this right may be limited in cases of legal obligations or ongoing disputes.

6.4 Right to Withdraw Marketing Consent

If you no longer wish to receive promotional emails or messages, you may withdraw that consent at any time. This will not affect communications related to the core service.

7 Protection of Minors

All services on 7c 77 are strictly for users aged 21 and above. If a minor attempts to register, their account will be cancelled. We do not knowingly collect any information from minors.

To learn more about developing responsible gaming habits, read our Responsible Gaming section. It contains detailed information on keeping yourself and your family safe.

8 Changes to the Policy

7c 77 reserves the right to update this privacy policy when necessary. If any significant changes are made, you will be notified by email or through a notice on the platform. Continued use of the platform after a change means you are accepting the new policy.

The policy date will always be shown at the top of the page. Previous versions may be sent upon request.

9 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our customer support team is available 24 hours a day, 7 days a week in Bengali and English.

You can find answers to common questions in our FAQ section — many topics related to accounts, payments, and privacy are discussed there in detail.

10 Applicable Law

This privacy policy is governed by applicable laws and regulations. 7c 77 commits to following the highest standards in protecting user data and updates its policy in line with any legal changes.

If any provision of this policy is found to be unenforceable for any reason, the remaining provisions will remain fully in effect. If a dispute arises over any part of the policy, resolution through discussion is the primary goal.